Delivery Like Never Before
Let’s Worry About Your Shipment!
Acelink Courier is one of the World’s leading premium express delivery companies. We’ve been delivering for big companies across the US, UK, EMEAs, and all of the Middle East for over 10 years.
OUR SERVICES
Air Freight
Import/export. Consolidations. Aircraft chartering.
Land logistics
Groupage to all european and eastern places.
Project Loading
Supplies to oil platforms, Refineries, Electric power stations, etc. Machinery you act Public.
Sea Freight
Import/export. Groupage l.c.l. Full contianers f.c.l.
Customs consulting
General advise. Application for import licenses.
Warehousing
Total supply chain management concept. Tailored solutions for each need.
Why Choose Us
Find reasons to choose us as your freight partner
Customer Satisfaction
We guarantee to collect and deliver the goods within the agreed time frame. Our aim is to collect all Same day urgent shipment within 30-45 minutes and deliver directly to its destination unless a specific collection and delivery time is requested.
Shipment Safety
All of our logistics network drivers are experienced and fully trained in cargo handling who ensures safe delivery of the parcels to their destination. Most of our logistics network vehicles are equipped with the necessary tools to perform the delivery.
Partnerships
We have built up enviable partnerships with leading logistic providers such as DPD and DHL. It is because of these connections that we’re able to make what seems impossible, possible. We pride ourselves on our ability to act quickly, ensuring your parcel gets where it needs to be on time.
Proper Monitoring
Our team constantly monitor the movement of each shipment from the collection point to the delivery destination. Tracking updates are sent to our Clients at time of collection and delivery, as well as when the goods are in transit as per the agreement. Any issues or delays incurred in-route are being reported.
What Our Clients Say
The level of customization we put in place.
You are not alone!
Questions & Answers
Do you have a question regarding tracking or delivery?
Here you will find our answers to frequently asked questions.
Why I should choose Acelink Courier?
Selecting a freight forwarding firm is an important decision for your company. Your company must be able to depend on its freight forwarder in order to uphold and continue its own engagement of quality and services towards your own customers, while considering service level, flexibility and cost. At Acelink Courier you receive more than just a standard logistics company.
How can I track my shipment?
You can track your shipment using our website or one of our online portals. Usually your merchant or online shop sends you a link to track your shipment.
What is a tracking number/ID?
A tracking number or ID is a combination of numbers and/or letters that uniquely identifies your shipment. The ID length may vary from 10 to 39 characters.
Why is my tracking number not working?
In case your tracking ID is not working, please contact your merchant or online shop.
Why is Customs holding my shipment?
Shipments must be custom cleared. Customs clearance processing times differ from country to country and cannot be influenced by Acelink Courier. For some countries, duties and taxes may be due. Customs may hold your shipment because they require more information. In this case, they will contact you.
When will my shipment be delivered?
Once your shipment has been handed over to us by the merchant or online shop, delivery is based on the service selected. The merchant or online shop usually indicates the delivery time on its website.
Please keep in mind that delivery times can vary depending on the product/service chosen and origin/destination relation; from 2-3 days for neighboring countries and up to 20 days for countries with long distances.
Please also keep in mind that – depending on the product/service chosen – the shipment will normally be handed over to the respective local postal company in your country for final delivery to you.
Who can I contact if I've not received my shipment?
If you have not received your shipment, please contact either your merchant or online shop.
What are the duties and taxes?
Duties and taxes are consumption taxes. Customs duties are levied on certain goods purchased abroad. Value added taxes (VAT) are usually levied in the country where the purchased goods are consumed. Duties and taxes differ per country. Depending on country, duties and taxes are settled with the post office or the customs office. You can find more information about customs on the website of your local customs authority.
Is my package monitored?
Our team constantly monitor the movement of each shipment. Any issues or delays incurred in-route are being reported.
Leave us to worry about your shipping needs!
Quickly get a pricing quote for your package by providing the destination, origin and weight of your shipment.